An opportunity has arisen to join Damian Hinds' busy office as his senior caseworker. Details and how to apply are below:
Closing Date: 10 February 2025
Job Title: Senior Caseworker
Working For: Damian Hinds
Location: From home in or near the East Hampshire constituency.
Salary: In line with IPSA payscales.
Length of Contract: Permanent
Job Details:
Damian is seeking a member of staff to join a team of three other members of staff. The role will focus on constituency casework and campaign correspondence working with other members of the team to resolve problems on a wide range of issues.
Hours are 24 per week but hours and working patterns may be flexible to attract the best candidate. It is essential the jobholder is able to attend constituency surgeries on some Fridays.
Skills & experience:
Essential:
• Experience in a similar role (advocacy, complaints, customer services, advice) is essential.
• Polite, confident and with an empathetic approach to public engagement and a good telephone manner.
• Excellent at working under pressure and attention to detail.
• High standard of IT use e.g. casework management systems (or similar) and Microsoft Office.
• Confident to interact with and advocate on behalf of a wide range of people.
• Ability to handle difficult or emotive situations in a sensitive manner.
• Interest and willingness to learn and keep up to date about relevant casework areas e.g. welfare, pensions, immigration.
• Demonstrates high level of self-organisation, impeccable written English and a strong public service ethic.
• Being a full member of the team, spanning Westminster and the East Hampshire constituency, willing to pitch in on any aspect of the team's work as required.
Desirable:
• Full Driving Licence (highly desirable).
• Knowledge of the East Hampshire constituency.
• Experience of working in a confidential environment.
Closing Date: 10 February 2025
Interview/Start Dates: First interviews will be held on Friday 14 February 2025.
Second interviews: Friday 21 February 2025.
Start date is as soon as possible.
Application Details: Please email a letter, CV and completed Senior Caseworker Employment Application form (below) to
[email protected].
